Cookie policy
The short version: we use cookies so the site works, so your basket survives moving between pages, and so we can see which parts of the site are useful. They hold nothing sensitive, and we do not sell what they tell us.
Cookies keep you logged in and keep your basket full. They do not store your name, address or card details. The data is used to improve the site and is never used to identify you or sold on.
What a cookie is
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what is in your shopping basket.
The information stored within any given cookie can only be accessed by the website that created it, and cookies are limited to communicating only the information that you have disclosed to the site.
To make full use of this website and to benefit from customised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The site may not work correctly when cookies are blocked, and checkout in particular depends on them.
Why we use them
With cookies allowed, Big Brakes 4U can keep products in your basket, remember your preferences and run the checkout.
Without them we could not do things such as remember your preferences or let you store products in your basket. The cookies we use do not store sensitive information such as your name, address or payment details, and they cannot harm your computer.
The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience. It is never used to identify you, and we would never share or sell this data.
Types of cookie
Session cookies
- Stored in your device memory only for the length of your visit
- Become inaccessible once the session has been inactive for a time
- Deleted automatically when you close the browser
- They are what let you move from page to page without logging in repeatedly
Persistent cookies
- Stored in your device memory and not deleted when the browser closes
- Keep your preferences so they are remembered next time you visit
- Also count visitors and average time on a page
- Used to see how well the site works and where it can be improved
Managing your cookies
Every browser lets you see them, block them and clear them.
Cookie controls usually sit under privacy or security in your browser settings. The links below go straight to the current instructions for each major browser.
Finish any open order before deleting cookies because this empties your basket and signs you out. Blocking cookies entirely will stop checkout working.
Common questions
What is a cookie?â–¾
A small text file downloaded and stored on your computer or mobile device by the websites you visit. Your browser only opens it again when you return to the site that created it. It is what remembers your preferences and keeps your basket from emptying itself between pages.
Do your cookies store my name or card details?â–¾
No. The cookies we use do not store sensitive information such as your name, address or payment details, and they cannot harm your computer.
Do you sell the data you collect from cookies?â–¾
No. The data is used solely to improve the website and your browsing experience. It is never used to identify you, and we would never share or sell it.
What happens if I block cookies?â–¾
Parts of the site will stop working properly. Without cookies we cannot remember your preferences or keep products in your basket, so checkout in particular will not behave as it should.
What is the difference between session and persistent cookies?â–¾
A session cookie lives in your browser only while you are on the site and is deleted when you close the browser. A persistent cookie stays until it expires or you clear it, which is how the site remembers your preferences next time you visit.
How do I delete or control cookies?â–¾
Every browser lets you view, block and delete them, usually under privacy or security settings. The links further up this page go straight to the instructions for each major browser.
Do you use cookies to track me across other websites?â–¾
No. The cookies we set are for this site, and the information within a cookie can only be read by the website that created it.
Ask us
If you have a question about cookies, or about any of the data we hold, our security and privacy page covers it and our data requests are answered within one calendar week.
Security and privacyContact usCall 0115 9893488